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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dizzy Mitten

March 22, 2025

5  out of  5
rating by Dizzy Mitten
"Very friendly, helpful and affordable"
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Rick Youngblood

March 20, 2025

5  out of  5
rating by Rick Youngblood
"Renee Lane at this State Farm Office is an Awesome agent. She is very professional, friendly & knowledgeable. She makes you feel comfortable & will work tirelessely to meet your needs on Homeowners & Auto Ins."
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Philip Pierce

March 4, 2025

5  out of  5
rating by Philip Pierce
"Extremely helpful in finding the right policy as well as an affordable price. I believe this work done on our behalf shows the intent and integrity of a dedicated insurance company and outstanding employee."
We responded:
"Philip, thank you kindly for the nice review and feedback about the service you received from our team. We are always thrilled to assist you with your insurance needs! - Blake "
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Zlatko Salihbegovic

February 24, 2025

1  out of  5
rating by Zlatko Salihbegovic
"I was insuring my card with SF for 30 years. SF was honest and decent insurer. When local SF office closed they transfer my insurance to SF-Blake Thomas. Imediately they went up 15%, then again twice cca 10% in a year, there were no changes to coverage or traffic tickets. So I changed insurer and got better price. I ordered new BMW230i and requested quote from SF-Blake Thomas. Quote was $65 per month for $10/20/10 coverage. Then Blake's gree started, he quoted $285 per month for the same coverage. SF-Blake Tomas is crooked business, not recomended."
We responded:
"Hello Zlatko, thank you for your feedback and for being a loyal State Farm customer for the past 30 years. We truly appreciate your business. At Blake Thomas State Farm, we are committed to providing excellent service, honesty, and transparency. I understand your frustration with the recent rate changes. However, please understand that rate changes and quotes are determined by factors beyond agent’s control.  If you'd like to discuss this further, I'd be happy to speak with you over the phone or meet with you in person. Thank you. - Blake"
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Phil Spence

February 21, 2025

5  out of  5
rating by Phil Spence
"Renee Blake is "Our Agent" now & we couldn't be happier. She is polite, professional, diligent, patient and very knowledgeable. I think it took a year for us to finally be able to extricate ourselves from a ridiculously expensive rate on our fulltime travel RV setup with a 43' custom built New Horizons 5th wheel & our converted custom Volvo HDT/RV we use as our tow vehicle. She followed up with us every step of the way. Returned calls & texts quickly and patiently researched to ensure everything was correct. In the process, she has saved us approximately $5,000 annually on premiums while matching our previous coverage. I highly recommend the Blake Thomas State Farm Insurance office and specifically ask for Renee for all your insurance needs. You will not regret working with her and who knows, maybe she can save you a chunk of money also. Tell her "The Beer Captain" suggested she just might save you some money. And, if you have an HDT/RV as your tow vehicle, she knows what she's doing, no hassles, easy peavey."
We responded:
"Phil, thank you so much for sharing your experience with Renee. It was our pleasure helping with your insurance. We look forward to continuing to growing this relationship! - Blake"
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Sinful Gaming

February 21, 2025

5  out of  5
rating by Sinful Gaming
"Team was very welcoming and driven to fix an insurance issue I was having. Was able to quickly find the problem and provide assistance. A great team!!!!"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Blake "
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Kristin Helm

February 18, 2025

5  out of  5
rating by Kristin Helm
"States Norman was wonderful to work with. Very helpful, respectful and easy to reach! Definitely recommend."
We responded:
"I’m happy to hear States took such great care of you and we could provide you with a positive insurance experience, Kristin. Our team takes pride in delivering top-notch support to our customers. - Blake"
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Demira Gatica

February 18, 2025

5  out of  5
rating by Demira Gatica
"Blake Thomas and his team at State Farm are the best! States is so helpful and always wants to make sure our insurance plans best fits our family. They really care about your best interests!"
We responded:
"Demira, your experience with our team is exactly what we strive for. Thank you so much for your review and your trust in our office. We appreciate you! - Blake "
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Dan Thomas

February 12, 2025

5  out of  5
rating by Dan Thomas
"Blake and his staff, especially Ms. Donna are very responsive and helpful. I’m a happy camper"
We responded:
"Dan, I’m happy to hear our team took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Blake "
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Nicholas Libert

February 10, 2025

5  out of  5
rating by Nicholas Libert
"I can't say enough good things about Blake Thomas and his team at State Farm. After losing my home in the Pensacola flood, Blake went above and beyond—personally overseeing the reconstruction process to ensure everything was done right. Thanks to him, my home was not just rebuilt but came out even better than before. Beyond just covering my home, Blake also took care of my vehicles and went the extra mile in ways I never expected. He even sent me Christmas cards, showing a level of care and personal attention that is rare in this industry. What started as a professional relationship has turned into a true friendship. If you're looking for an insurance agent who genuinely cares about you—not just as a client, but as a person—Blake Thomas is the one to trust. I couldn't be more grateful for his help during such a difficult time. Highly recommend!"
We responded:
"Nicholas, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Blake"
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Morgan Venter

February 10, 2025

1  out of  5
rating by Morgan Venter
"Great at first; then they raise your premium by $230 out of no where. They could never figure it out and blamed it on "corporate" We are excellent clients with no accidents, tickets and kids that hold above 3.0 to get all discounts provided. Very disappointed with their service but ended up choosing Geico that had a much cheaper premium regardless."
We responded:
"Morgan, thank you for taking the time to share your feedback. We apologize for any frustration and inconvenience you’ve experienced regarding your premium fluctuation. We strive to provide excellent customer service to all our clients.To clarify, your bill increased because some discounts fell off your account, and State Farm charged back for the past six months, which is beyond our control. Instead of billing you an additional $692 all at once, State Farm's payment plan splits that amount into three installments of $230, which is why your bill was $878. We worked diligently to restore the credits to your account and successfully managed to recover all but $180. We appreciate your feedback and will use this as a learning experience. If you need any further assistance, please feel free to call me at the office.Thank you. - Blake"
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Krystina Lacey

February 9, 2025

5  out of  5
rating by Krystina Lacey
"My husband and I worked with Renee Lane and the process was incredibly smooth. Renee is informative and helps you make the best decision for your situation. We absolutely recommend working with Renee!"
We responded:
"Krystina, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Blake"
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Brittany Hightower

February 3, 2025

5  out of  5
rating by Brittany Hightower
"Renee was so amazing and really took the time to answer all questions and concerns we had. If you are looking for a new insurance company or even a quote please don’t hesitate, she is ready to help!!!"
We responded:
"Brittany, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Blake"
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John Oliver

February 1, 2025

5  out of  5
rating by John Oliver
"Very helpful folks there. Renee is on top of her game and really takes care of me."
We responded:
"John, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Blake"
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Adam Adeboye

January 30, 2025

5  out of  5
rating by Adam Adeboye
"Renee took great care of us and saved us a lot compared to other insurance providers!"
We responded:
"Adam, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Blake"
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Elle

January 29, 2025

5  out of  5
rating by Elle
"We are so grateful for all the help we have received. Renee helped me get my new car insured quickly. She answered any questions I had and was great to work with."
We responded:
"Elle, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Blake"
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Jake Vogler

January 28, 2025

5  out of  5
rating by Jake Vogler
"Friendly service. Always helpful!"
We responded:
"Jake, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Blake "
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Shirley Rominger Bolam

January 21, 2025

5  out of  5
rating by Shirley Rominger Bolam
"They are great with everything about an accident we had.we want to thank you all for the all."
We responded:
"Thank you for your kind words, Shirley! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Blake "
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Jennifer Neilson

January 15, 2025

5  out of  5
rating by Jennifer Neilson
"Renee was very helpful throughout the whole process of finding homeowners/auto insurance, she made sure we understood all of the requirements, and answered all our questions. It would highly recommend her to others shopping for insurance."
We responded:
"Jennifer, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Blake"
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Heron Peters

January 15, 2025

5  out of  5
rating by Heron Peters
"Renee was super thoughtful and thorough when drafting up our family policy. Everything was a breeze!"
We responded:
"Heron, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Blake"
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Amy Castanom

January 13, 2025

5  out of  5
rating by Amy Castanom
"Very efficient and positive staff here."
We responded:
"Amy, we appreciate the kind words and 5-star review! Your experience with our team is exactly what we strive for! - Blake "
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Karen Warner

January 8, 2025

5  out of  5
rating by Karen Warner
"Great Office and staff always there to answer questions and offer assistance if needed. Highly Recommend"
We responded:
"Karen, thank you for taking the time to share your positive experience! We are always here to help and to provide top notch customer service. As always, please don't hesitate to reach out if you need anything at all! - Blake"
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David Loeffler

December 13, 2024

5  out of  5
rating by David Loeffler
"Needed a quick response on a new car we purchased and Donna was fantastic to work with and responded quickly with a temporary insurance card. Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Karen patricia Mason

December 11, 2024

5  out of  5
rating by Karen patricia Mason
"Positive and helpful experience with sfi, Blake and his staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark

December 5, 2024

5  out of  5
rating by Mark
"I have been very happy with the level of service I have received from the Blake Thomas State Farm Office in Gulf Breeze. Donna has been incredibly responsive in taking care of all our insurance needs in a professional, timely, and friendly manner. Highly recommend!"
We responded:
"Mark, thank you for your business and sharing these kind words! We’re glad to know you’re happy with the service at Blake Thomas State Farm. If you ever have any questions or need assistance, we’re here to help. We appreciate you! "